Data Center Outage

» View Event Details | Created Mon, 25 Mar 2024 21:57:00 +0000

Scheduled

Personify Engineers have resolved the networking issue. If you're still experiencing issues, please open a ticket or call the emergency hotline at 866-599-0237.

Posted: Tue, 26 Mar 2024 01:38:00 +0000

Update

Personify Engineers continue to work on the network issues. We are seeing some recovery throughout the datacenter. More updates will be provided when they are available.

Posted: Tue, 26 Mar 2024 01:37:00 +0000

Update

Personify Engineers are still working to resolve the networking issues. More updates will be provided when they are available.

Posted: Tue, 26 Mar 2024 00:43:00 +0000

Update

Personify Engineers have identified a networking issue and are working to resolve it. More updates will be provided when they are available.

Posted: Mon, 25 Mar 2024 23:33:00 +0000

Update

The personify engineer has arrived onsite and we are working with them to resolve this issue. More updates will be provided when they were available.

Posted: Mon, 25 Mar 2024 23:03:00 +0000

Update

Personify Engineers have dispatched an engineer to the datacenter. We will provide updates when they are available.

Posted: Mon, 25 Mar 2024 22:26:00 +0000

Investigating

Personify Engineers have detected an outage at the datacenter for hosted clients and services. We are investigating and will provide updates shortly.

Posted: Mon, 25 Mar 2024 21:57:00 +0000

Personify Outage

» View Event Details | Created Tue, 26 Mar 2024 14:16:00 +0000

Resolved

Personify Engineers have restored services and all internal alerts are cleared. If you are are still experiencing issues, please submit a ticket.

Posted: Tue, 26 Mar 2024 17:53:00 +0000

Update

Personify Engineers are seeing about 98% recovery at the datacenter. We are continuing to work to restore services that are down.

Posted: Tue, 26 Mar 2024 17:28:00 +0000

Update

Personify Engineers are seeing about 90% recovery across the platform. We are continuing to work to restore the remaining services that are down.

Posted: Tue, 26 Mar 2024 14:53:00 +0000

Update

Personify Engineers are working with onsite engineers at the datacenter to resolve the issue. More updates will be provided when they are available.

Posted: Tue, 26 Mar 2024 14:53:00 +0000

Investigating

Personify Engineers have detected an outage impacting clients hosted at the datacenter. We are investigating and will provided more updates here when they are available.

Posted: Tue, 26 Mar 2024 14:16:00 +0000