» Published on Tue, 12 Dec 2023 16:10:00 +0000

• Resolved

  Personify Engineers have stopped getting reports of issues with NCR payments. We are resolving this issue.

  » Updated Tue, 12 Dec 2023 20:36:00 +0000

• Update

  Personify Engineers received this update from NCR regarding the incident:

  “There’s currently a database issue impacting the ability for merchants to transact. NCR’s IT and engineering teams are actively working on the issue, and an update will be provided as soon as available.”

  » Updated Tue, 12 Dec 2023 16:39:00 +0000

• Investigating

  Personify Engineers have been made aware of an issue involving NCR / JetPay payments returning error codes. We are currently investigating this issue. NCR also has their own status page located here: https://status.ncr.com/

  » Updated Tue, 12 Dec 2023 16:10:00 +0000