» Published on Thu, 22 Oct 2020 05:47:00 +0000

• Resolved

  This issue was resolved and an incident report was emailed out to clients. Please reach out to your account manager if you did not receive the report.

  » Updated Mon, 26 Oct 2020 16:44:00 +0000

• Update

  Personify engineers are working with JetPay / NCR to resolve this issue. At this time a temporary solution has been applied.

  » Updated Thu, 22 Oct 2020 07:44:00 +0000

• Investigating

  Multiple JetPay customers are reporting payment issues. Personify is investigating a potential vendor outage

  » Updated Thu, 22 Oct 2020 05:47:00 +0000