» Published on Fri, 28 Aug 2020 14:05:00 +0000

• Resolved

  PayPal has resolved the incident and our internal checking shows that the issue is resolved for Personify clients as well.

  » Updated Fri, 28 Aug 2020 18:33:00 +0000

• Update

  PayPal has reported an issue and more information can be found at https://www.paypal-status.com/product/production

  The posted notice is below.

  Initial Notification : Payflow API issue (PP-LIVE-14248)Incident Start: Aug 28, 07:00 UTCIncident End: On-going AFFECTED PRODUCTS: Payflow APIs

  Initial Notification: Affected Regions: Global

  We're aware of an issue that's causing an increase in timeouts or connectivity errors when attempting to submit transactions to payflowpro.paypal.com and pilot-payflowpro.paypal.com.

  Technical teams are currently investigating the issue.

  Aug 28, 16:19 UTC

  » Updated Fri, 28 Aug 2020 17:23:00 +0000

• Update

  Personify engineers continue to work to resolve the incident. There are no new updates at this time.

  » Updated Fri, 28 Aug 2020 15:46:00 +0000

• Update

  Personify Engineers have determined only credit card transactions using PayFlow are being impacted.

  » Updated Fri, 28 Aug 2020 14:51:00 +0000

• Investigating

  Personify Engineers have detected that credit card transactions timing out impacting several clients. We are actively investigating this incident. Future updates will be provided here.

  » Updated Fri, 28 Aug 2020 14:05:00 +0000